ADMINISTRATION ANALYST

Role: System Administrator
Experience: 2 - 4 Years
Location: Hyderabad and Pune

• Installing, configuring, and troubleshooting of all Windows and mac OS.
  
• Securing the network by installing & troubleshooting Antivirus related issues & regularly updating the Antivirus
  
• Configuring and Troubleshooting Local & Network Printers.
  
• Resolving hardware related issues in printers and other peripherals.
  
• Providing the admin rights, Remote desktop access, file and folder access to the users as per the request.
  
• Trouble shooting all end-to-end technical problems through the remote tools.
  
• Monitoring the compliance status of all the desktops/servers in terms of patch/DAT s status.
  
• Troubleshooting issues on Office365 and escalate to proper team
  
• Identifying and solving issues on Microsoft products (EXCEL, POWEPOINT, WORD, TEAMS)
  
• Troubleshooting issues on Citrix connections, Client VPN s.
  
• Add devices to AzureAD, create, deploy and managing Intune MDM.
  
• Create, deploy, manage the app protection policies, device configuration policies from Intune endpoint manager.
  
• Create and manage security firewall, Switches, and ILL.
  
• Manage and update McAfee web controls and firewall rules.
  
• Maintain and monitor CCTV camera s, Access control eSSL.
  
• Identify the causes of networking problems, using diagnostic testing software and equipment.
  
• Resolve IT tickets regarding computer software, hardware, and application issues on time.
  
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  
• Install and perform minor repairs to hardware, software, or peripheral equipment.
  

Requirements

Secondary Responsibilities

• Good Experience in System administration
  
• Technical Support Experience
  
• Experience in ITIL process
  
• Experience in RIM (Remote Infrastructure Mgmt.)
  
• Good knowledge in Virtualization and cloud concepts with VMware and/or Open stack
  
• Excellent communication skills
  

Benefits