Royal Service Agent - Telephone Operator
Posted on :
28-04-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Creating, updating, and distributing a call directory to all departments.
- Answering, screening, and forwarding calls in a professional and courteous manner.
- Handling general phone inquiries about the organization.
- Directing external calls to designated departments or individuals.
- Transferring internal calls across departments and between staff.
- Setting up and confirming scheduled and conference calls when required.
- Relaying written or verbal messages in a timely and accurate manner.
- Scheduling routine maintenance and facilitating urgent repairs of PBX equipment.
- Keeping records of calls placed and charges incurred.
- Assisting with other administrative duties, including copying, scanning, faxing, and emailing.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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