Housekeeping Self Inspector

Responsibilities:

• Reports to Housekeeping office with uniform and clock in. Attend rehearsal.
• Collects the floor or Public area master key from the Loss prevention office, signs for it and picks up daily room reports from Housekeeping office. To ensure that the key is not handed over to anyone and should not open guest rooms for anyone.
• Inform the HK Office Coordinator/Supervisor about any lost and found items ( follow the LSOP in place)
• Report any breakage and lost items to your Shift leader/Office coordinator
• Report any associate and guest complaints to your Shift leader or Supervisor.
• Once the cleaning assignments are done, to be proceeded to the Housekeeping office and to be signed off from the shift.
Responsibilities while cleaning Guest Rooms:
• No excessive noise to be made in the guest room areas, as it may disturb a guest. This has to be applied any time during the day or night while on the floor.
• Priority to the checkouts / arrivals to be given when scheduled for the preparation of the rooms. The only exception to prioritize the occupied rooms is based on guest request.
• Check for DND's before entering an occupied room. Inform your Shift leader/Office coordinator of any room discrepancies, extra departures, and extended stays (The Shift leader /Office coordinator will also inform you if there is changes).
• Enter guest rooms following procedures for gaining access, such as knocking three times, saying "Housekeeping," and ensuring vacancy before entering.