Night Manager
Posted on :
04-09-2022
Employer Active
1 Vacancy
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Job Description
- Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
- Maintain a professional and high-quality service oriented environment at all times
- Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem-solving, disturbances, special requests and any other issues that may arise
- Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments
- Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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