Assistant Outlet Manager

Responsibilities:
• To ensure the efficient scheduling of Management & Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.
• To work closely with the Banqueting department to support all requested functions
• To be responsible for maintaining outlet safety and sanitation standards at all times
• To be aware of all Anantara Guest Incentive programs, and actively promote and support these.
• With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business.
• Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program
• Promote positive inter-departmental relations through candid communication and cooperation
• To train subordinate managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline
• With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
• To accurately forecast business demands to ensure efficient staffing & food production
• Above all, to lead by example through a “hands on” approach to motivate our Associates to excel
• To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
• To ensure a professional and profitable operation within the framework of the Hotel