Waiter / Waitress
Posted on :
22-08-2022
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Job Description
Responsibilities
Specifically, you will be responsible for performing the following tasks to the highest standards
As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to
deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have
extensive knowledge of menu offerings.
Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for
residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a
timely manor
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal
hygiene
Comply with hotel security,
Requirements
Skills
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that
follow
A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other
Team Members.
Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and
distinctions:
Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations
Skills To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Positive attitude Good communication skills Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in Food and Beverage department and/or industry Previous experience of cash handling Knowledge of Food Hygiene Regulations
Employment Type
Full Time
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