Intelligence Specialist
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Job Description
Responsibilities:
• Uses CRM software to contact to and engage with customers
• Analyses data coming from the sources of Navision (ERP), CRM, Survey tool, IKEA FAMILY website, kiosks etc.. Creates meaningful analysis/results and shares with relevant parties
• Builds strong relationship with all parties, collaborates with the Digital Marketing Team and Store Marketing Managers
• Contacts/manages 3rd parties for service & hardware/software needs of marketing and consumer engagement for daily and long term strategic support operations
Employment Type
Full Time
