Executive Lounge Manager
Posted on :
20-08-2022
Employer Active
1 Vacancy
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Job Description
- Strong ability to forge professional relationships with guest, co-workers and manager
- Ability to maintain hotel’s standards, policies and procedures
- Professional image and personality including confidence
- Leadership skills, thinking clearly, quickly and making decisions
- Team player, working well with olther department and co-workers.
- Full comprehension of software including MARSHA, Opera
- Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants.
- Should be creative, innovative and strive for continuous improvement.
- Ability to motivate staff and maintain a cohesive team.
- Ability to handle all disciplinary counseling as necessary according to JW Marriott Employee Hand Book
- Ability to maintain positive, professionally represent and engaging relations with guests and co-worker.
- Organized and focused in high stress situations
- Proficiency in Outlook and Microsoft Excel
- Fluency in English language – both written and spoken and great communication skills
- Fluency in second language other than English, Arabic preferably
- Ability to ensure security and confidentiality of guests.
- Ability to overcome objections, understand and respond appropriately to guest inquiries and needs while remaining calm and courteous.
- Ability to multi task and take on cross functional tasks when required
- Attention to details
- Ability to direct and supervise others
- Ability to train and develop others
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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