Cafe Milano Server Assistant

Responsibilities

• Greets all guests immediately they come in and when going
• Thank the guests and invite them to return
• Seat guests appropriately and present them with the menu
• Arrange guest seats in rotation among servers in order to ensure that they are given equal number of tables
• Update the floor chart regularly throughout the shift
• Clean menus as required throughout the shift
• Observe tables and take note of dirty, clean, and occupied tables
• Ensure that the front door area is both maintained and cleaned, both inside and out. This also includes making sure the brass and windows are free of fingerprint and smudge
• Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items
• Assist the servers by refilling beverages and water, processing payment, and running food to the tables
• Assist servers in resetting and bussing tables
• Inform management of guests who are unhappy with the service as quickly as possible
• Maintain composed, professional and calm attitude at all times