Front Desk Attendant

• Maintain guest reservation system Receive, sort, and route mail, with courier and deliveries
• Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
• Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned
• Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.
• Arrange for public transportation if requested by guests
• Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel
• Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
• Maintain up-to-date telephone lists Perform other clerical duties as needed, such as filing, photocopying, and collating
• Manage the mail room by allocating mail space for each department/company
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations