Cloud Aws Support Engineer
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Job Description
§ Work on critical, highly complex customer problems that will span multiple AWS services.
§ Troubleshoot application deployments, recreate customer issues, and build proof of concept applications.
§ Dive deep to resolve problems at their root, looking for failure patterns and suggest fixes.
§ Apply advanced troubleshooting techniques to provide unique solutions depending on customer use cases.
§ Leverage your extensive support experience to work with internal AWS teams on improving our services.
§ Drive projects that improve support-related processes and our customers’ technical support experience.
§ Drive customer communication during critical events
Employment Type
Full Time
