Technology Support Manager

Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.

Overseeing the annual IT budget and ensuring cost-effectiveness.

Monitoring daily operations, including server hardware, software, and operating systems.

Coordinating technology installations, upgrades, and maintenance.

Selecting and purchasing new and replacement hardware and software, when necessary.

Testing, troubleshooting, and modifying information systems so that they operate effectively.

Generating performance reports for operating systems.

Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.

Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.

Remaining up to date with advances in technology and industry best practices.