IT Service Desk
Posted on :
04-06-2022
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Testing and analyzing IT system and software performance.
- Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.
- Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
- Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
- Preparing training manuals and FAQ materials for easy-access end-user guidance.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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