Driver

Responsibilities:
• Open car doors for arriving and departing guests and escort them to the lobby
• Ensure effective handover is done, gaining information from earlier shift
• Establish, promote and maintain good public relations while meeting or exceeding guest expectations
• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
• Control all guests’ car keys
• Perform any trips and drives with the hotel car / bus as requested
• Ensure guests are greeted upon arrival
• Ensure that airport / crew transportation flow is maintained effectively
• Forward all guest complaints or problems to the manager on duty