prepare technical specification as a roadmap for software
implement, test and integrate new applications
perform routine system backups and upgrades
install new operation systems and releases
provide instructions and training to staff when necessary
monitor, record and respond to requests for support
investigate and diagnose system faults and errors
resolve technical issues
analyse error trends aimed at reducing or minimising down time
communicate messages regarding systems issues to users promptly
liaise with software suppliers to fulfil the requirements of the organisation
manage storage servers
schedule and run regular tests to enhance the current systems and applications
identify and develop functionality changes
maintain documentation of key databases and linked applications
attend regular internal and external meetings to provide updates on the progress of your task and to present to users the application solutions you are proposing.
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