IT Service Delivery Manager Jobs in UAE

Lead a multi-national team of lower-level managers or a local/multi-country team of IT Specialists, providing appropriate and efficient IT Solutions/IT Services to a defined geographic area/ Region, eventually manage hosted IT resources and support global IT projects in respect of H More...

esponsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effici More...

Job Description Roles & Responsibilities Implement IT service management processes and best practices. Identify opportunities for service improvement and implement changes. Monitor IT service performance to ensure it meets established standards. Generate reports on service performan More...

Researches and develops solutions for standard software and hardware questions, issues, problems and failures. Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well a More...

Lead the delivery of IT services in accordance with agreed-upon SLAs, to meet business requirements and ensure high levels of customer satisfaction. Develop and implement IT service management strategies, policies, and procedures in alignment with industry best practi More...

Support the GBS Sales strategy, ensuring alignment with the organization's goals. Deliver operational excellence, optimizing processes and reducing costs. Foster a culture of continuous improvement and innovation within the GBS team. Build strong relationships with BU stakeho More...

In this role, you will: Be a UAE National with a Khulasat Al Khaid Plan the shift and ensure constant collaboration with key stakeholders as required. Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to en More...

Responsibilities: essing the service needs of clients and linking them to the appropriate resources and providers. Facilitating programs and services, job training, and transportation. Developing a resource directory of local social service agencies and providers for easy access. More...

Roles and responsibilities Infrastructure NOC, ITIL, Team management Required Qualifications Experience: 10+ years of experience in network operations, with at least 5 years in a managerial or leadership role within a NOC. Technical Skills: Extensive knowledge of networking co More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effi More...

About the job Key Responsibilities: Service Delivery – achieving all key contractual SLAs Day to day Client management Lead all client and internal calls for the process, single point of contact Direct WFM, Training, and other shared services for optimum functioning of More...

The Senior Service Delivery Manager (SDM) is responsible for ensuring highquality IT managed services delivery to clients while maintaining SLAs improving operational efficiency and driving customer satisfaction. This role involves managing a team of service professionals optimizing I More...

YOUR TASK To deliver the configured machine to the user, connect to the network and ensure that the user is satisfied with the service provided. To provide the user with basic training to utilize the PC or operations equipment and avoid future problems. To respond with the appropriate More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...

Responsibilities: Oversee the IT infrastructure and systems within the organization.Ensure the smooth operation of all hardware software and networking systems.Provide technical support and guidance to all employees including nontechnical users.Troubleshoot and resolve ITrelated issue More...

Responsibilities • Work closely with property staff on different systems related issues pertaining to the PMS, POS (to include F&B, Spa and Retail). • Proactively monitor and administer the network operating systems, workstation operating systems, security, safety, backups and network More...

Responsibilities: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating s More...

Responsibilities: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating s More...

To provide a courteous, professional, efficient and flexible service at all times, following ACCOR Standards of Performance. To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set. More...

We are seeking a dynamic and experienced IT Manager to join our team at SO/ Uptown Dubai. As the IT Manager you will be responsible for overseeing our organizations entire IT infrastructure ensuring smooth operations and driving technological innovation to support our business goals.D More...