It Help Desk Officer Jobs in UAE

Respond to Tickets: Ensure reply to staff inquiries as soon as they come in. PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software. Log ITHD Tickets: Document each step taken for a ticket in More...

Responsibilities Handle incoming inquiries (calls, chats, tickets) and/or redirect inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and document all activities in BMS ticket More...

Qualifications Proven experience as a help desk technician or other customer support role. Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to More...

Are you a Help Desk Technician with a passion for providing exceptional IT support Join us!About Our Client: We are hiring for a reputable software company in UAE known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations fo More...

Desired Skills and Experience: 2-3+ years with troubleshooting web-based applications Proven expertise with positive customer service, communication, and problem solving skills Versed in MS Office products Must work Eastern Time hours Nice to Have Skills and Experience E More...

Job Description The top responsibilities will include application processing, customer service interaction, and case management. The ideal candidate will be able to quickly learn how to process applications while following USDA guidelines, effectively and compassionately communicate More...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications Assist all users with any logged IT-related incident when called upon Conduct problem analysis to implement temporary or permanent fixes More...

Self-motivated with the ability to work in a corporate environment. Demonstrates ability to work independently. Utilize remote access desktop software to assist users. Resolve general desktop issues related to lockups, account access, general configuration performance, files reco More...

For the position: Technical Help Desk Engineer Work location: Dubai Contract duration: 12 months (extendable) required ss: Strong help desk experience Strong experience with ticketing tool Certificate (any certificate)

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional ma More...

Responsibilities Provide timely and effective solutions to issues reported by end-users through various channels, including our ticketing system, Slack, email, and in-person. Administer and troubleshoot all internal software systems and processes. Identify and surface root cau More...

Roles and responsibilities Provide fast, efficient, and effective IT and Communications support to the GAC Group of Companies within agreed SLAs. Be proactive and pre-emptive in identifying, addressing, and resolving issues. Work on various technical issues, from diagnosing netwo More...

Bachelor's degree in Computer Science or related field. Professional certifications such as ITIL. 1+ year experience providing technical support in a healthcare environment Experience with health information systems, such as EMR systems, patient portals, and medical imaging system More...

Responsibilities: Front Desk Management: Greet and assist students, parents, and visitors, ensuring a positive and welcoming experience. Administrative Tasks: Handle a variety of administrative duties, including answering phone calls, scheduling appointments, and managing inquiries. More...

Routine administrating and maintenance of AE’s core IT operating systems and productivity suites. Installation and upgrade computer components and software, manage virtual servers, and integrate automation processes. Troubleshoot hardware and software errors by running diagn More...

Job Description L1 Support for Microsoft CRM- Lead Quotation to Order Cycle L1 Support for MS Dynamics 365 Projects & Sales Interacting with users taking new request Preparing FRD etc. Testing new and existing processes Impart Training to End Users Resolving issues and monitoring ongo More...

Roles and responsibilities The IT Procurement Officer is responsible for acquiring IT products and services that support the organization's technological needs while ensuring cost-effectiveness, quality, and compliance with procurement policies. This role involves strategic sourc More...

Roles and responsibilities Management Level Associate Job Description & Summary To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administr More...