Help Desk Jobs in UAE

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Respond to Tickets: Ensure reply to staff inquiries as soon as they come in. PC/Laptop Configuration: Set up, configure, and troubleshoot desktops and laptops, including installing operating systems, drivers, and software. Log ITHD Tickets: Document each step taken for a ticket in More...

Job brief We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all More...

Job Description Roles & Responsibilities Responsibilities Serve as the first point of contact for any IT-related issues and will help to ensure that staff can effectively use technology to support their work. User Support: Provide technical assistance and support to end-users, resp More...

Well intervention program implementation. Conduct onsite audits of equipment and tools identify and address any instances of wear or damage. Close working relationship with Service Desk Technical Lead. Provide service improvement strategies and ideas.Requi More...

Responsibilities Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issu More...

Job Description Roles & Responsibilities Position: IT Support Engineer Work Location: Northern Emirates Contract Duration: 06 Months (Extendable) UAE Driving License Must Basic understanding of IT concepts, including networking, software applications, and hardware troubleshooting More...

Job Purpose:Under the general guidance of the Front Office Manager and/or Assistant Front Office Manager perform all duties connected with arriving and inhouse guests ensure that all our regular and VIP guests receive high quality personalized service an Engaging Dynamic Guest Experie More...

Job Description Maintain complete knowledge of and comply with all departmental Rosewood policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and ackn More...

As the front office and often the first point of contact for external visitors, a Receptionist job description should include: Diary management and management of meeting rooms Possibly handling event coordination, both internally and externally Handling queries and complaints via pho More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. More...

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure. Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome. Conduct in-r More...

Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services t More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Responsibilities Greet and welcome guests. Answer questions and address complaints received. Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels e More...

Roles and responsibilities As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests an More...

Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal & written), second language is an asset. Must be able to handle a multitude of tasks in an intense, ever changing environmen More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible ists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Re More...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our g More...

Roles and responsibilities A Front Desk Agent is a key staff member in the hospitality industry, typically working at the reception area of hotels, resorts, or other lodging establishments. They are the first point of contact for guests upon arrival and departure, and they play a cru More...