Guestrooms Jobs in Dubai

Responsibilities: Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. Actively elicit guest feedback and preferences, regarding resort services and ensure action is initiated on the same to maximize guest satisfactio More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction.

Responsibilities: Assisting customers to implement and access company services. Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement. Resolving customer complaints and issues in a timely manner.

Responsibilities: Assisting customers to implement and access company services. Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement. Resolving customer complaints and issues in a timely manner.

Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote serv More...

Responsibilities: Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom.

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors.

Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase s More...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Responsibilities: Greeting and directing visitors, answering questions, and responding to complaints and requests. Making arrangements for meetings and travel. Performing basic office tasks, such as data entry, answering phones, taking messages, sorting mail, maintaining and updati More...

Responsibilities: To ensure kids arrival experience implementation for every single VIP To ensure all guests are contacted for courtesy on daily basis and to contact personally, VIP, special attention, and complaint guests To ensure, that each guest is escorted by doorman to the More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages.

Responsibilities: Greeting and directing visitors, answering questions, and responding to complaints and requests. Making arrangements for meetings and travel. Performing basic office tasks, such as data entry, answering phones, taking messages, sorting mail, maintaining and upda More...