Digital Customer Experience Jobs in UAE

Company Description: Our client is the premier mobile personal training company in the UAE known for transforming lives through their unique approach to fitness nutrition and accountability. Our clients team of 55 professional coaches has helped over 1000 clients achieve physical emot More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Manage central CX feedback loop Analyze customer feedback and provide actionable insights to improve customer experience Collaborate with cross-functional teams to design and execute customer experience projects Support CX Champions in each NEOM sector, region, or corporate fun More...

- Position: Customer Experience Manager - Candidate profiles: UAE National and Expatriates, Bachelor’s degree in Social Sciences, Education, Psychology, or related fields A minimum of 4 to 5 years of working in a customer engagement-related role – with some More...

Communicate with customers to ensure their issues are handled and resolved timely. Follow-up with customers on online and offline channels to track their experience. monitoring Internal customer’s activities, pain points collaboration for way to enhance and motivate. Identi More...

Responsibilities: Ability to comprehend customer persona and journeys. Review existing customer strategy and journeys and suggest improvements to overall CX strategy and engagement. Evaluate and improve survey methodologies, tools, and processes to enhance the quality and effectiven More...

Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. Data Analysis: Utilize customer feedback, survey responses, and other rele More...

1. Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. 2. Data Analysis: Utilize customer feedback, survey responses, and oth More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sydney NSW, Australia; Melbourne VIC, Australia.Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience i More...

Required Qualifications{{:}} 10+ years working in digital delivery and customer success – preferably in healthcare. 3+ years of business experience in scaling relevant functions a for-profit business. Ability to effectively communicate with senior stakeholders across m More...

DAY TO DAY: Insight Global is seeking a skilled Business Analyst to join one of our client's teams. As a key member of the Business Analyst team, you will play a crucial role in enhancing our Customer Experience Platforms, including eCommerce and various sales/suppliers oriente More...

Responsibilities: Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Developing and monitoring campaign budgets. Planning and managing our social media platforms. Preparing accurate More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain go More...

Must Haves: 2-3 years of experience with website UX research 1-2 years of experience in an eCommerce environment Bachelor’s Degree in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Computer Science, Information Science, or a related field. Web Analyti More...

Respond to a wide variety of guest requests by accurately essing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Supervises day-to-day performance of te More...

In this role, you will: Lead the End-to-End Transformation of HR processes: Conduct comprehensive reviews of recruitment, onboarding, offboarding, and other key touchpoints to identify opportunities for improvement. Champion Innovation: Research and implement cutting-edge solution More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...