Customer Care Management Jobs in Dubai

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsiibilities: . Manage the qualification of UOP’s entities in the customer portal (ENOC, ADNOC, QP,OQ). . Manage the comprehensive UOP ME ISC activities which covers: . Availability of product, Logistics, Shipping coordination . Customer Document requirement and coordin More...

Responsibilities: Fostering a professional working environment. Inspecting and repairing electrical and plumbing services. Managing janitorial duties. Ensuring adequate catering and vending services. Undertaking building and grounds maintenance.

Responsibilities: Aid theinnovationprocess at the workplace. Aidinnovationand lead managers to managechange. Build and establish aknowledge management system. Build and establishfinancial budget and plans. Championservice innovation. Create plans fortalent manag More...

Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal dat More...

Responsibilities: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling whe More...

Responsibilities: Be part of a team that develops comprehensive Customer Marketing project briefs that inform all outbound marketing programs. You will engage with product marketing managers, channel managers, industry marketing managers, etc., to lead development and translation of More...

Develop and manage a range of Lending & Wealth Management products, including Telco account (DCB), Micro Credit and wealth management Drive the execution of all product lifecycle processes for specific consumer products (Telco Account- DCB, Micro Credit, and wealth manageme More...

Collect and analyze data regarding customer preferences, demographics, buying habits and needs to better identify market potential and factors influencing product demand, and provide inputs to the KYC and CRM Tech. Manager for technical development of the interface/ tool to be used fo More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Manage and oversee the overall mobilization and onboarding of new service providers and ensure service levels are met and managed as per contractual SLAs and KPIs. Manage and oversee all DP World UAE Region Facility Management contracts, such as cleaning services, More...

Responsibilities: Generating an investment policy statement, outlining our clients’ investment objectives. Constructing successful investment portfolios informed by market conditions and economic trends. Buying and selling securities in client accounts to maintain a specifi More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products i More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilitiees: Support Project Managers in one or several projects by assisting them in tracking open actions, conducting ad hoc deep dives to provide data insights useful for decision-making, analyzing processes to identify critical points and improvement opportunities, and ant More...

Responsibilities: Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also being a strong team player Team: support hiring and on-boarding of new team members and contribute to our high-performing culture Possess flexibility and More...

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on More...

Responsibilities: Research, edit, and curate multimedia assets (e.g., customer contacts, social media, video) Use internal tools to create and maintain dashboards representing key customer issues/defects Work with our Learning and Development (L&D) to continuously improve train More...