Customer Care Management Jobs in Dubai

​Job Description Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va More...

Responsibilities: Conducting detailed risk assessments. Analyzing market trends, reports, statistics, and relevant documentation. Compiling and analyzing data and information about the organization, its practices, and legal obligations.

Responsibilities: Developing and sustaining long-standing relationships with company-approved vendors. Meeting with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns. Conducting rese More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and stan

Hiring for a Government client in Dubai.1. Have good understanding in ISMS ISO 27001, ISO 22301:2019, ISO/IEC 20000-1:2018 / ISR2. Good Understanding of ITIL process i.e. Incident, Change, Request and problem Management.3. Hands on experience in ISMS implementation, management and More...

Responsibilities: Meeting with engineers, architects, and contractors on an ongoing basis regarding project objectives and progress. Managing and motivating site foremen and teams. Ensuring all equipment needed is available on site.

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

ITP Media Group reaches an audience of more than 104.6 million people across the Middle East and beyond through its leading websites, portals, social media platforms, events, conferences, award ceremonies, magazines, books and social media influencers agency. We are one of the largest More...

Responsibilities: Collaborating with management to gather and analyze operational information. Preparing change management strategies to reduce expenses, increase revenue, and maximize efficiency. Evaluating cost structures and budgetary impact of the proposed changes.

Responsibilities: Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community me More...

We are seeking to hire a PR (Public Relations) specialist for a high-end medical center in Dubai, who will be responsible for building and maintaining a positive image for the company. You will be in charge of establishing and maintaining relationships with consumers, community, emplo More...

Responsibilities: Identifying and addressing problems. Collecting and interpreting relevant information and data. Reporting to management. Interviewing personnel from multiple departments. Analyzing financial and employment records.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Liaising with staff on all levels of the company to analyze and determine a comprehensive contract strategy. Designing standardized language and guidelines for contracts. Reviewing contracts for compliance with language guidelines. Collaborating with internal p More...

Responsibilities: Building and integrating information systems to meet the company’s needs. Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it. Resolving technical problems as they arise.

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives.

Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assess More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...