Contact Center Team Leader Jobs in Dubai

Responsibilities: Carry out annual performance appraisals for managers & ensure all colleagues in the Front of House departments are receiving their appraisal on time via their manager. Attends the daily handover briefings of each department and assists in the daily operation More...

Responsibilities: Selecting carriers and negotiating contracts and rates. Planning and monitoring inbound and outgoing deliveries. Supervising logistics, warehouse, transportation, and customer services. Organizing warehouse, label goods, plot routes, and process shipments. Res More...

Responsibilities: Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Identify various m More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Perform other reasonable job duties as requested by Supervisors. Develop and maintain positive working relationships with others. Assist management in training, motivating, and coaching employees; serve as a role model. Move, lift, carry, push, pull, and place objects weighing less More...

Responsibilities: Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high More...

Responsibilities: Negotiate contract agreements for products and services. Assess contractor performance to identify the need for amendments of existing contracts. Prepare and edit contracts between the company and potential clients. Handle breach of contracts in a timely manner More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Offloading delivery trucks transporting merchandise into the warehouse. Arranging incoming deliveries in designated storage areas. Performing warehouse duties using pallet jacks, cherry pickers, and forklifts. Reading and deciphering work orders. Locating and More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Responsibilities: Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitabilit More...

Responsibilities: Recording working hours for team and reporting Accounting for materials and controlling stock of materials Driving the truck to and from moves when required and between moves Keeping Operations Manager updated on all teams’ progress Conducting site surveys More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Checks, reviews and processes formal contract documents. Plan time and resources to ensure demand is met and exceptional customer service is provided. Contributes to and delivers strategy and business plan. Ensures that contracts and consultancy agreements are pr More...

Responsibilities: Planning and assigning daily work. Train, guide and evaluate new/old warehouse workers with respect to the ERP and best practices. Ensure that Purchases of Consumables from Sellers are accurately accounted for and in-warding into the WMS and Consumable Manageme More...

Responsibilities: Overseeing staff members and ensuring the accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection More...

Responsibilities: Supporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing othe More...

Responsibilities: Supporting company leadership and supervising administrative department activities for staff members. Greeting office visitors and directing them to the appropriate parties. Handling basic office tasks, such as filing, delivering mail, answering emails and phone More...