Assistant Call Centre Manager Jobs in Dubai

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In More...

Oversees timely delivery of quality support to all facilities clients, both internal and external. Responsible for information being recorded correctly, support being provided in time, and in line with service level agreements with clients. Coordination with facility Management team More...

Job Summary & Purpose:The objective of this role is to audit the work done by call center agents (LOBs like Chat Inbound & Outbound ca BO) The role also caters to incremental improvement to achieve process excellence.Key Performance Areas (KPAs) & Principal Accountabilitie More...

People Management Roles and Responsibilities: You’ll have experience of leading multi-territory teams, with a proven track record of exceeding performance targets. You’ll be a natural leader with experience of people management, coaching and developing a team to b More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

**Please submit your application with subject line as for the Job applying for and if you only MEET the requirements. Interested candidates may submit their CV /Resume passport visa copy notice period and salary expectations to confidential Call Centre SupervisorJOB SUMMARY / PURPOSE More...

Able to collaborate and coordinate with various department for resolution Ensure regular training,supervising, guiding and motivating their staff members to provide excellent services to customers Implement new customer service metrics and reporting systems Conduct daily team hud More...

1. You shall be responsible for achieving weekly/monthly admission target of the centre. 2. You Shall be responsible for delivering impactful sales presentation in nearby areas of respective location. 3. You shall make productive house calls . 4. You Shall be responsible for admis More...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and c More...

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Job responsibilities: Overview and support the unified contact center project to achieve quantitative and qualitative objectives. Support in managing the relationship with project Stakeholders (Internal & External) Reviews and Updates/Communications and Escalations. Revi More...

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships where you will be responsible for the well-being of the participating children by providing highly personalized efficient and r More...

What You Should Have Strong inter-personal skills required to communicate with internal stakeholders and regulators Excellent communication and presentation skills Awareness of regulatory guidelines and regulations (CBUAE, IA and DFSA) Awareness of banking regulatory framework, More...

Responsibilities Analyze market data to identify and understand evolving demand categories, providing valuable insights for strategic decision-making. Conduct thorough research and analysis to identify and select suitable brands that align with the department's demand anal More...

Job Description Passionate about guest interaction, food and beverage? As an Assistant Manager, you will lead your team to create unforgettable experiences for our guests in our organic, earthy and grounded beachside restaurant & bar Venue i.e. ULA Beach Ras Al Khaimah What You More...

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Ass More...

About You To be successful in this role you need to have at least a Bachelor's Degree in Business Administration, Procurement or related field and/or equivalent of 4 years' experience working with vendor management. We're looking for candidates who consistently seek to i More...

Roles and responsibilities Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values. In conjunction with School Operations Manager, develop a system for cleaning, repair and maintenance of school facilities, both during term time and over scho More...

Skill Farm Members are invited to apply for the following role: Responsibilities: Conduct account planning with Client Service Team Members & cross selling other products & services to commercial clients to ensure multi-product relationship and greater Share of wallet. Facil More...