Business Analyst

The company wishes to employ an Administrator responsible for doing quotations as well as assisting walk in Home Care customers. In line with the Company s strategic imperatives, the Administrator will not only professionally serve and assist customers to the best of their ability, but also perform a variety of routine clerical and administrative tasks.

The successful incumbent will be based in Durban, reporting to the Regional Manager: KZN.

Requirements

Qualification and requirements:

Key responsibilities will include (but are not limited to) the following:

• To ensure that all quote requests received are responded to within a reasonable time frame in the correct structures.
  
• Liaise with product managers and sales team to ensure that price files are up to date.
  
• Ensure that corporate quotations and corporate pricing structures are adhered too.
  
• Assist with regional tenders as and when required.
  
• To oversee the everyday sales of walk in Home Care customers within the region, and work to manage client relationships by providing excellent customer service.
  
• Professionally assist clients and maintain good customer satisfaction at all times.
  
• The successful candidate will be required to build strong relationships with walk in clients in
  order to manage and achieve personal sales budget.
  

Qualifications:

• Grade 12 certificate
  
• Administration and quotation experience in the South African Medical device market will be advantageous.
  
• Recognized course in customer service
  
• Excellent computer literacy, especially Excel
  
• ACCPAC/SAGE300 experience an advantage
  
• Experience in processing and submitting medical aid claims
  
• South African Citizen
  

Skills required:

• Sense of urgency
  
• Excellent ability to plan, organize and handle all customer queries
  
• Attention to detail (Crucial)
  
• Excellent organizational skills
  
• Ability to work as part of a team
  
• Work under extreme pressure with frequent interruptions
  
• Goal oriented
  
• Good Communication (Verbally and written)
  
• Work efficiently and accuracy
  
• Listening and Taking instructions and fulfilling them as per management
  
• Time management
  

Benefits

100% medical aid and provident fund after probation period

Commission: 5% (Five percent) commission Of Gross Profit on your total monthly sales.