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Food & Beverage Operations Manager

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الوصف الوظيفي

Job Purpose:

The Food & Beverage Operations Manager plays a pivotal role in ensuring the seamless operation and exceptional guest experience within the F&B department of the hotel. This position assists the Director of Food & Beverage in overseeing all aspects of food and beverage operations including restaurants bars banquet and catering services. The Food & Beverage Operations Manager collaborates closely with various departments to maintain high standards of service quality and profitability.


Duties & Functions:


1. Leadership and Management:

  • Assist the Director of Food & Beverage in leading and managing the F&B team providing guidance training and support to achieve departmental goals.
  • Foster a positive and motivating work environment promoting teamwork and ensuring employees adherence to hotel policies and procedures.

2. Operational Oversight:

  • Assist in the development and implementation of strategic plans and initiatives to optimize F&B operations and profitability.
  • Monitor daily operations ensuring compliance with health safety and sanitation standards.
  • Oversee inventory management ordering and stock control to minimize waste and maximize efficiency.

3. Guest Satisfaction:

  • Maintain a high level of guest satisfaction by ensuring prompt and attentive service addressing guest concerns and implementing effective resolution strategies.
  • Collaborate with the culinary team to ensure consistency and quality in food offerings meeting or exceeding guest expectations.

4. Financial Management:

  • Assist in budget preparation and monitoring analysing financial performance and implementing costcontrol measures to achieve financial targets.
  • Identify revenue enhancement opportunities and contribute to the development of pricing strategies and promotional activities.

5. Events and Catering:

  • Coordinate with the sales and events teams to plan and execute successful banquets meetings weddings and other events ensuring seamless execution and guest satisfaction.
  • Provide support in menu planning pricing and logistics for catering services ensuring alignment with client expectations and budgetary constraints.

6. Training and Development:

  • Support ongoing training and development initiatives for F&B employees fostering a culture of continuous improvement and excellence in service delivery.
  • Conduct regular performance evaluations and provide constructive feedback to enhance team productivity and professionalism.

7. Relationship Management:

  • Cultivate positive relationships with employees suppliers and service providers negotiating contracts and agreements to ensure favourable terms and cost savings.
  • Collaborate with other departments such as housekeeping and maintenance to address crossfunctional operational needs and enhance overall guest experience.

Qualifications :

  • Bachelors degree in Hospitality Management Food Service Management or related field.
  • Previous experience in food and beverage management within a hotel or upscale restaurant environment.
  • Strong leadership communication and interpersonal skills.
  • Excellent organizational and problemsolving abilities.
  • Proficiency in Microsoft Office and hospitality management software.
  • Knowledge of food and beverage trends culinary techniques and industry regulations.
  • Ability to work flexible hours including evenings weekends and holidays as needed


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

دوام كامل

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