We are seeking a highly experienced and dynamic Principal Consultant Digital Transformation to join our management consultancy team. The ideal candidate will have extensive experience in leading digital transformation projects particularly in the Roads Water or Wastewater Utilities sectors and a proven track record of improving organizational capability operational efficiency customer experience and business performance.
Key Responsibilities:
- Lead and manage digital transformation projects to enhance Program Management asset management maintenance management customer service networks management information security management service continuity management and roads/water resource management.
- Design and implement integrated solutions such as Customer Relationship Management (CRM) systems Enterprise Asset Management solutions SCADA systems and cloudbased backup solutions.
- Spearhead efforts to address key roads/water resource management challenges by applying advanced digital solutions and services to optimize water distribution enhance operational efficiency reduce waste predict maintenance issues and ensure sustainable water use.
- Collaborate with various departments including marketing IT and customer service to ensure successful project delivery.
- Develop and deploy technology strategies organizational improvement plans and iterative development plans.
- Lead crossfunctional international teams to achieve project objectives and improve organizational performance.
- Manage stakeholder relationships and ensure effective communication and engagement throughout the project lifecycle.
- Provide training coaching and mentoring to develop organizational capability and sustain improvements.
Qualifications:
- Bachelors degree in Engineering () or a related field. A Masters degree in Business Administration (MBA) is highly desirable.
- Chartered Engineer () and Project Management Professional (PMP) certifications.
- Minimum of 15 years of experience in digital technology and project management with at least 10 years in a leadership role.
- Proven experience in leading digital transformation projects in the Roads Water or Wastewater Utilities sector.
- Strong knowledge of digital solutions and services including CRM systems SCADA systems and cloudbased solutions.
- Excellent project management skills with a track record of delivering projects on time and within budget.
- Strong analytical and problemsolving skills with the ability to develop innovative solutions to complex challenges.
- Excellent communication and interpersonal skills with the ability to build and maintain strong relationships with stakeholders at all levels.
- Experience in training coaching and mentoring teams to develop organizational capability.
Qualifications:
- Experience working in the Middle East particularly in Qatar UAE and Saudi Arabia.
- Experience with Lean Six Sigma and performance management methodologies.
- Knowledge of international best practices in roads/water resource management and digital transformation.