IT & Intelligent Automation Specialist

We are seeking a highly motivated and versatile IT & Intelligent Automation Specialist with 3 4 years of professional experience in AI/ML Robotic Process Automation (RPA) and IT infrastructure (hardware networking systems support). This role bridges the gap between traditional IT operations and nextgeneration intelligent automation playing a key role in streamlining internal systems and business workflows.

AI & Automation

Develop deploy and maintain AI models for document processing prediction or classification tasks using Python or ML platforms.

Design build and optimize RPA bots using platforms like UiPath Power Automate or Automation Anywhere.

Analyze manual workflows and propose automation opportunities that drive measurable ROI.

Integrate AI/ML models into RPA pipelines and enterprise tools.

IT Support & Networking

Manage and troubleshoot hardware components (workstations servers printers mobile devices).

Configure and maintain network devices including routers switches firewalls and VPNs.

Monitor network health performance and security using standard tools and logs.

Provide L1/L2 technical support to end users and ensure uptime of essential IT systems.

Collaboration & Documentation

Work closely with crossfunctional teams to understand process needs and deliver solutions.

Maintain technical documentation SOPs and system configuration logs.

Train end users on automation tools and basic AIpowered features when required.

Requirements

• Bachelor s degree in Computer Science IT or a related field.
  
• Minimum of 3 4 years of experience across AI/ML RPA and IT support roles.
  
• Handson experience with:Python Power Automate UiPath or Automation Anywher
  Windows Server Active Directory Networking protocol.
  Troubleshooting desktops networks and peripheral.
• Strong understanding of data structures APIs and integration workflows.
  
• Basic knowledge of cloud platforms like Azure or AWS is a plus.
  
• Excellent communication problemsolving and time management skills.
  

Preferred:

• Experience with Azure OpenAI ChatGPT API or cognitive services.
  
• Knowledge of scripting in PowerShell or Bash.
  
• CompTIA Network or similar certifications
  
  

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Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl please do call our office ator drop us a message on our website .