Brand Specialist Team Leader, AVS (Amazon Vendor Services)

Amazon opened on the World Wide Web in July 1995 and today offers Earths biggest selection. Amazon strives to be Earths most customercentric company where customers can find and discover anything they might want to buy online. By giving customers more of what they want low prices vast selection and convenience continues to grow and evolve as a worldclass ecommerce platform.

Amazon is looking for a Brand Specialist Team Lead to manage Amazon Vendor Services (AVS). Amazon Vendor Services are a suite of services designed to help Amazons most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection availability operational efficiency catalog quality and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service focusing on business impact for vendors and the categories operational scalability and vendor satisfaction.

As Brand Specialist Team Lead for Amazon Vendor Services you will be responsible to deliver impact to a large group of strategic vendors through a team of Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors needs and define the right goals and targets. You will meet Category Leaders on a regular basis to get guidance and help them with strategic decision making. Finally you will be expected to contribute to continuous enhancements and innovation within the service.

You should be passionate about managing and developing people highly analytical resourceful and customer focused. You need to have a proven track record of delivering results in fastpaced and dynamic business environments while managing the sometimes conflicting needs of different groups of stakeholders.

Key responsibilities as a Brand Specialist Team Leader for AVS (m/f) :

Partner with Vendor Managers and key retail category functions to define priorities and operational goals according to vendor needs
Own the relationship with the most important vendors subscribed to the AVS service
Define joint business plans and deliver impact to the vendors you own directly
Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors and deliver significant business impact
Audit metrics regularly to continually drive quality of vendor and employee experience across multiple subcategories
Work with the AVS team to drive adoption of tools and offshore processes and drive productivity within your team
Define the skills required within the team to support your vendors with specific problematics
Develop the right skillsets within the team and allocate resources to vendors
Grow and develop people into a talent pool for Amazon


3 years of account management project or program management or buying experience
2 years of market research analyst product manager or equivalent experience
2 years of doing one of several roles: quantitative/financial analysis retail buying retail planning & allocation product/project management pricing marketing or ecommerce experience
Bachelors degree
Experience driving internal crossteam collaboration

3 years of doing one of several roles: management consulting investment banking analyst/associate or brand manager role at leading consumer packaged goods company experience
Experience in financial analysis retail buying retail planning & allocation product/project management marketing business development consulting negotiation or supply chain

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