Senior Program Manager, Trustworthy Shopping Experience, TSE International

Amazon is inventing on behalf of rights owners and is focused on building the largest and most extensive brand protection program in the world.
As intellectual property owners have different needs compared to sellers we are inventing ways to detect product authenticity product integrity as well as copyright trademark and other product quality issues.
Partnering with our worldwide product owners you will help to launch operate localize and expand Brand Protection tools and programs.
You will closely collaborate with multiple internal teams including Product Tech and Program teams to launch new Amazon stores as well as improve current processes and actively train local business teams.

Key job responsibilities
We are seeking an experienced and innovative Senior Program Manager to spearhead our Brand Registry programs brand protection and abuse detection initiatives. This pivotal role is essential in preserving our Trustworthy Shopping Experience (TSE) thwarting bad actors and expanding the worlds largest brand protection program.
1. Lead regional initiatives for Brand Registry
2. Implement global monitoring systems and launch Brand Protection programs in new stores
3. Oversee changes with partner teams and support expansion projects
4. Collaborate on new features and improvements for critical tools
5. Develop training for local teams and manage crossorganizational programs
6. Drive project delivery own communication and manage KPI reporting
7. Engage with global units to share best practices and improve launch strategies
8. Manage postlaunch support and influence strategic process development

A day in the life
As a Senior Program Manager in Brand Protection your day centers on safeguarding Amazons Trustworthy Shopping Experience globally. Youll lead initiatives to detect and prevent brand abuse collaborating across product tech and regional teams. Activities include reviewing reports strategic planning for market expansions KPI analysis crossfunctional meetings training sessions and stakeholder communications. Youll balance immediate operational needs with longterm goals continuously improving Amazons brand protection efforts worldwide.

About the team
At Amazon we believe that customer trust is of paramount importance to everything we do. To raise that bar the Trustworthy Shopping Experience team works with regulators brands selling partners and customers to identify mitigate and prevent product quality and safety risks.

The Brand Protection International Expansion teams vision is driving Amazons global strategy for safeguarding brand integrity and customer trust. The team oversees worldwide expansion of key programs like Brand Registry Project Zero and Automated Brand Protection and ensures the same program adoption across international stores. They collaborate closely with the Amazon Expansion team and local regional business units.

Experience in program or project management

Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
Knowledge of Arabic language is a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.