DescriptionJob Title: Inside Sales Engineer:
Job Summary
Emerson Automation Solutions is where technology and engineering come together to build solutions for the benefit of our customers driven without compromise for a world inaction. This position is opened by the Flow Controls Business Unit. The Inside Sales Engineer is based in Dubai United Arab Emirates orDhahran Saudi Arabia and caters to all customers in the Middle East and Africa!
Job Responsibilities
- Responsible for dedicated quote support to a country in MEA.
- Handle Severe service RFQs with mentorship.
- Handle sizing and selection of Special products and related pricing.
- Provide solutions for Obsolete and Inactive products.
- Lead special requirements from customers.
- Coordinate with Pipe team members in QuotetoCash process structure for detailed Quote preparation and Order processing.
- Prepare and lead Fisher quotations on time to customers.
- Provide Applications Engineering Technical and Pricing Support to customers.
- Identify existing and future / potential product gaps for based on MEA requirements via global industry segment to drive new product development from the product BU in USA.
- Handle regular portfolio and product gap reviews as well as strategic longterm product roadmaps in conjunction with the FCV MEA business.
- Collaborate with Sales team and support customers/End users in MEA.
- Followup customers on regular basis for status of the quote submitted & purchase order.
- Follow up internal team & factory for timely delivery of the product and services.
- Perform Technical Applications and Fisher solutions presentations to customers.
- Work with consultants customers and end users to get Fisher products and solutions prespecified / preselected.
- Work with customers and end users to update and modify their engineering standards and specifications to gain preference for Fisher.
- Prepare and present regular quote reports for sales team to follow up.
- Provide forecasts for RFQs.
- To arrange all Fisher user documentation and literature for customers.
- Support in trouble shooting and finding solutions to customers problems and able to support Site Walks.
- Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBRs.
- Coordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories. and over of orders with supporting documents and attend kick off meetings if required.
- Ensure Emerson Ethics and Trade compliance procedures are closely followed with all business transactions.
- Implement to Health Safety & Environment policies as laid by the organization.
Who you are
You are an engineer with handson experience supporting customers and interpretation skills related to engineering details and P&ID drawings.
You can make technical decisions based on sound engineering facts & applicable codes.
For this Role you will need:
- Bachelors degree in mechanical engineering or closely related field(Mechanical /Instrumentation / Chemical Engineering)
- Minimum 4 Years of experience in relevant industry
- Fisher Junior Master Red Belt certification or equivalent
- Fisher Field Vue Champion Qualification or equivalent
- Proficient in English Language Written and Spoken.
Preferred Qualifications:
- Sophisticated knowledge in Control valve products MEA Customer specifications and Manufacturing processes
- Knowledge in QuotetoCash processes and Minimum Initial Bid (MIB) strategies and guidelines
- Basic knowledge in various Industry applications in MEA
Our Culture & Commitment to You!
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide medical insurance plans Employee Assistance Program tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes worklife balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Our training programs and initiatives focus on endto end development from onboarding through senior leadership. We provide a wide range of development opportunities including facetoface and virtual training mentorship and coaching project management and onthejob training.
Learn more about our Culture & Values.