Client Servicing Manager/Account Manager

Leading Regional/Local accounts and building strategy to grow their Business

• Preparing decks and presentations for new pitches and new business leads

• Coordination with client and ensuring all timelines are met and deliverables as per scope of work is achieved as per company’s commitment

• Working with other team members to provide support and guidance as needed

• Ensuring total client satisfaction with regular client reviews

• Maintaining excellent relationships with all clients in the executive's portfolio

• Up-selling and cross-selling consulting services within the client business

• Proactive thinking, which may not necessarily be consulting-services related

• Working on new business opportunities (lead generation & lead management)

• Tracking every media purchase - completed accurately and on time

• Approaching potential clients through new leads & other means

• Detailing pricing and negotiating costs when necessary

• Facilitating successful sales by collecting client information

• Generating revenue & profit targets as defined for accounts

• Travels to see clients, attend trade shows, or participate in industry events or training

• Respect and follow our company culture – honest, open, responsive, team-oriented

• Adds notes to records for each client call or meeting