Human Capital - Talent & Performance Manager

Our Talent and Performance team supports business in a) recognizing contribution of our People in a fair, consistent & transparent way (Performance) as well as identification, retention and development of the People our businesses needs to maximise client value (Talent).

The Regional X-LoS Talent & Performance Manager works with the Regional Head of Talent and Impact and Regional Talent & Performance Lead to develop, define and implement the Talent and Performance agenda for the ME.

The key processes in scope include ownership of: goal setting, feedback, annual performance review & promotions as well as talent reviews. On top of it there is a project-based part of the role related to business requirements that may include eg. development of career paths, variety of digital tools, training & analysis.

Tasks and Customer
• Acts as a trusted advisor/ expert in the performance / talent space for key stakeholder groups (HCBLs & People Team, People Partners & Business Leaders) - ensuring that they are best equipped to execute respective Talent & Performance agendas & processes in their Lines of Service.
• Manages x-LoS, customer defined Talent & Performance projects (end to end) including identification, design and implementation with close cooperation with key stakeholder groups (incl. digital tools development / enhancement projects)
• Main point of contact for any talent & performance related activities - liaising with HC Business Leads to ensure consistency and alignment
• Owns training related to talent & performance space for key stakeholder groups
• Manages firm-wide communication on all activities related to talent & performance

Internal Processes, Tools & Teams
• Goal Setting & Development planning
• Real-time Feedback
• Performance Review (incl. Promotions, also Assessment Centres)
• Talent Review
• Succession Planning
• Career Coaching
• Management of performance-related systems, databases and tools (Workday,
• Snapshot, PowerBI dashboards, Promotion Tools)
• Close cooperation with other teams - especially Reward, Learning&Development, StrategicWorkforcePlanning, StrategicPeoplePrograms, Recruiting

Education
• Bachelor’s Degree in Human Resources, Psychology or Business Management
• Master’s Degree in Business Administration is preferred
• Professional Certification in Human Resources is preferred

Language
• Fluency in spoken and written English, proficiency in Arabic is an advantage

Overall Experience
• 5+ years of experience, with at least 2 years in a Human Resources management position within a leading regional organization and experience across all employee lifecycle activities such as talent management, performance management, L&D, operations is preferred

Specific Experience
• Significant experience in Talent and Performance Management in an international professional services environment with a proven track of record, including ownership of systems and tools
• In depth knowledge of human resource management best practices, especially within
• Talent & Performance space

Knowledge And Skills
• In depth knowledge of Talent & Performance area of diversity and inclusion strategy’s implications on Talent & Performance
• Excellent analytical and problem solving skills
• Excellent knowledge of Talent & Performance systems / tools or high technical acumen
• Excellent interpersonal and communication skills, including relationship building capabilities
• Excellent project management and change management skills
• Strong customer service orientation with ability to use patience and diplomacy to handle issues
• Solid presentation/facilitation