IT Support Specialist
نُشرت في :
23-01-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
We are seeking a detailoriented and efficient IT Support Specialist to join our team in Dubai United Arab Emirates. As an IT Support Specialist you will play a crucial role in maintaining our organizations technology infrastructure and providing exceptional technical support to our employees.
- Respond to and resolve ITrelated issues through our ticketing system ensuring timely and effective solutions
- Provide firstlevel support for hardware software and networkrelated problems
- Troubleshoot and diagnose technical issues for both Windows and Mac operating systems
- Assist with the setup configuration and maintenance of computer systems and peripherals
- Implement and maintain IT security measures to protect company data and systems
- Conduct regular system updates and patches to ensure optimal performance and security
- Offer remote support to employees using various tools and technologies
- Document technical solutions and maintain an uptodate knowledge base
- Collaborate with the IT team to improve support processes and enhance user experience
- Provide training and guidance to endusers on IT best practices and new technologies
Qualifications :
- Bachelors degree in Computer Science Information Technology or a related field
- Minimum of 5 years of experience in IT support or a similar role
- Proficiency in Windows and Mac operating systems
- Strong knowledge of networking protocols and troubleshooting techniques
- Familiarity with IT security best practices and implementation
- Experience with ticketing systems and remote support tools
- Excellent problemsolving skills and ability to think analytically
- Strong verbal and written communication skills with a customerfocused approach
- Ability to work efficiently in a fastpaced environment and manage multiple priorities
- IT certifications such as CompTIA A Network or Microsoft Certified: Modern Desktop Administrator Associate (preferred)
- Understanding of enterprise IT infrastructure and support processes
- Willingness to work flexible hours as needed to support critical IT operations
Additional Information :
- Should be located in Dubai.(candidates outside dubai are excluded)
- Immediate Availability is a Plus
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
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