The main duties are to plan and direct all processes of the outlet to ensure luxury service is provided and revenue target is achieved while maintaining a positive work environment for all Heartists.
- Ensure that the monthly forecasted food and beverage revenue figures are achieved
- To strictly adhere to the established operating expenses and that all costs are controlled
- Ensure efficient management according to the established concept statements.
- Familiar with Sofitel F&B Rituals and their implementation.
- Comply with all policies and procedures including FOCUS
- Assign responsibilities to subordinates and to check their performance periodically.
- Assist and coach in the operation and be visible on the floor.
- Establish and strictly adhere to the par stocks for all operating equipment and supplies to ensure the outlet is adequately equipped.
- Control the requisitioning storage and careful use of all operating equipment and supplies.
- Assist in conducting daily pre shift briefings to employees on preparation service and menu.
- Liase with the Kitchen and Outlet manager enquiries on food beverage and service.
- To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.
Qualifications :
- 24 years Outdoor catering & restaurant management experience
- Strong guest and employee interpersonal skills
- Guest experience centric
- Strong beverage/wine knowledge
Remote Work :
No
Employment Type :
Fulltime