Hostess Guest Relation Officer

Our client is a popular caf in Dubai offering a delightful blend of French and Mediterranean cuisine. With over 100 seating capacity and roundtheclock operations they are known for delivering a warm and inviting dining experience. They are looking for a professional and friendly Hostess to be the welcoming face of their establishment.

• Greet guests upon arrival and provide them with a warm welcome.
  
• Manage reservations seating arrangements and waitlists efficiently.
  
• Escort guests to their tables and provide menus while ensuring they feel comfortable and valued.
  
• Handle guest inquiries and address any special requests or concerns promptly.
  
• Collaborate with the waitstaff and management to ensure smooth and efficient service flow.
  
• Maintain the cleanliness and orderliness of the hostess area and reception.
  
• Assist with table turnovers and keep track of available seating.
  
• Stay updated on the menu special promotions and any relevant caf information to assist guests.
  

Requirements

• Previous experience as a Hostess or in a similar role in a highvolume restaurant or caf would be a plus
  
• Excellent interpersonal and communication skills with a strong customer service focus.
  
• Wellgroomed appearance with a positive outgoing attitude.
  
• Ability to handle highpressure situations with grace and professionalism.
  
• Proficiency in using reservation systems or managing guest lists.
  
• Flexibility to work evenings weekends and holidays as needed.
  
• Flexibility to work on shifting schedule