Medical Insurance Underwriter

We're looking for medical underwriters to become part of our team in Dubai, Sharjah, and Abu Dhabi.

Job Responsibilities:

- Support marketing team by contributing to achieving departmental targets.

- Assist in achieving broking commission targets through marketing team support.

- Respond promptly to all business queries via email.

- Ensure backup arrangements for the Business Development team during shortfalls.

- Monitor business flow and outcomes, tracking converted, non-converted, and pending queries.

- Prepare monthly Management Information System (MIS) reports on Business Development.

- Attend Continuous Professional Development (CPD) programs to enhance technical competence.

- Develop and maintain strong relationships with insurers to facilitate timely endorsement handling.

- Address endorsement and business queries via email promptly.

- Demonstrate technical competence in all medical endorsement products.

- Arrange necessary coverage according to client requirements for endorsement handling.

- Manage enquiry creation, document management system (DMS) uploads, and retrieval.

- Ensure accurate and timely endorsement, invoicing, and billing processes.

- Dispatch invoices to clients promptly.

- Escalate and resolve issues related to pending endorsements on time.

- Address and resolve customer complaints promptly.