Business Operations Analyst

RESPONSIBILITIES:

Kforce has a client seeking a Business Operations Analyst in Boca Raton, FL.

Summary:

An ideal the candidate would have some knowledge or interest in world affairs, current events, politics, economics, history, criminology and/or similar subjects. The candidate will have responsibility for the Americas regions and will support our three regional offices, so it may be beneficial for them to have some basic knowledge on the political, economic, and AML/CTF structures specific to those regions.

The key responsibilities for the analyst role are:

• Customer Services: Provide resolutions to content and policies related inquiries from sales, clients, and other departments regarding our database; This is not technical support or frontline support, but the intent is for the BOA to be the Subject Matter Expert on the data and content within the WorldCompliance database, with a focus on the applicable region (e.g.: Americas, EMEA, APAC)
• Analysis (database/qualitative): Perform analytics and maintenance of the database; Utilize SQL, Tableau, MS Office, or just simple Google search to identify gaps, discrepancies, and possible enhancements, so the data continues to be relevant and comprehensive, and meet quality standards; Research and interpret laws and regulations in other countries, especially Anti Money Laundering Laws, regarding financial crimes, politically exposed persons, and terrorism in order to provide the research teams with guidelines
• Team/Project Management: Supervise offshore researcher centers located in 8 offices across 7 countries and 4 continents; Monitoring and ensuring production and productivity, clarifying policies and standards, coordinating projects and meetings to ultimately optimize the offices and the tools which they utilize; Act as a liaison between the research teams and the department director regarding project management, including updating both entities on project statuses with progress reports
  

REQUIREMENTS:

• Strong written communication skills
• Critical thinking/research skills
• Basic analytics skills
• Proficiency with the Microsoft Office Suite
• Aptitude to work well within a team atmosphere
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.