• Be Responsible for the coordination and communication with tenants with respect to operational
requirements; sales performance issues; job request procedures.
• Liaise closely with RDD team for the proactive and safe delivery and exits of retailers.
• Develop a holistic Customer Experience Programme, working directly with Customer Service,
Operations, Security, and Marketing Departments
• Prepare routine and ad hoc reports, with the objective of keeping the management informed about all
issues relating to operations of the projects and taking necessary action thereof.
• Prepare monthly financial analysis for operations for the Retail Operation monthly report.