Key Requirements
- Bachelor’s Degree from an accredited four-year college or university preferred;
- Minimum of one years’ experience in a formalized training position with retail stores;
- Experience in managing a retail business;
- Additional experience in a client-facing role at a retail setting is desirable;
- Luxury retail experience is preferred;
- Highly developed interpersonal, verbal, and written communication skills, including outstanding presentation skills;
- Ability to communicate clearly, concisely, and persuasively with both large and small groups;
- Must be able to work independently and transparently, possessing the judgment to provide frequent, concise, and cogent management updates;
- Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions;
- Strong interest in growing and expanding learning and development capabilities;
- Must possess a positive, solution-oriented, and customer-focused attitude;
- Self-starter with a proactive approach to resolving problems and issues;
- Ability to read, analyze, assemble, and compile information for reports, special projects, and surveys;
- Comfortable interacting with all levels of employees, treating all with dignity and respect;
- Open and receptive to employees and their learning and development needs;
- Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems);
- Up to 75% travel required throughout the (insert location) market.
Key Pillars for Ways of Working
- Execute the mission of the role with a Radically Client-Centric mindset;
- Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
- Be Relentlessly Creative and approach challenges with an innovative mindset;
- Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.
Key Behaviors to Amplify What We Do
Explore
Considerate Thinker
- Sees the big picture and understands how own actions and decisions impact others and the organization as a whole
Solutions Developer
- Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
Deliver
Accountable Achiever
- Actively gets things done, raising the bar for performance, and taking accountability for own actions
Agile Advocate
- Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
Connect
Connection Builder
- Builds trust-based relationships across boundaries and encourages collaboration
- Adapts own style to communicate impactfully
People Enabler
- Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness
Build
Continuous Learner
- Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort
Talent Builder
- Provides constructive and on-going feedback, coaches and helps others to achieve their full potential
Work Authorization
- Qualified candidates must have the proper work authorization to work in the United States