Remote Client Relations Representative

Responsibilities: - Serve as the primary point of contact for clients, addressing any inquiries, concerns, or issues in a timely and professional manner - Build and maintain strong relationships with clients to ensure their satisfaction and promote loyalty to the company - Communicate effectively with clients via phone, email, and other digital channels to provide assistance and support as needed - Collaborate with internal teams to resolve client issues and escalate complex problems as necessary - Keep detailed records of client interactions and transactions using our CRM system