Key job responsibilities
Responsibilities
As a member of the ACC Business Operations team, your key responsibilities will help grow and expand the scope of the business by:
- Recommending and driving projects to improve customer pain points within larger Payments organization and services across Amazon
- Own the day to day operational relationship with our external FX and payments partners
- Identifying operational gaps in new offerings and setting operational requirements for new projects
- Managing medium to large sized business operations projects
- Interfacing with business and technical customers, gathering requirements and producing data-driven analysis; partnering with internal teams to support new payment products or functionality post launch
- Working with technology teams to drive payment processing performance improvement
- Defining metrics for assessing performance and trends
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Basic Qualifications
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience