Job OverviewAs a Waiter/Waitress at Anantara Mina Al Arab Ras Al Khaimah Resort you will play a pivotal role in delivering an exceptional dining experience to our guests Your primary responsibility will be to provide attentive and personalized service ensuring that guests have a memorable and enjoyable dining experience in our worldclass restaurants
Key Responsibilities
- Guest Service
- Greet and seat guests in a friendly and professional manner
- Provide menu recommendations and describe specials taking note of any dietary restrictions or preferences
- Take orders accurately and promptly ensuring attention to detail
- Serve food and beverages with precision and according to the established standards of the resort
- Product Knowledge
- Possess indepth knowledge of the menu items including ingredients preparation methods and presentation
- Stay updated on any menu changes or additions and communicate these to guests when necessary
- Be able to make informed suggestions based on guest preferences and dietary requirements
- Table Maintenance
- Ensure the cleanliness and proper setup of tables before during and after service
- Monitor and anticipate guest needs replenishing beverages and clearing dishes promptly
- Work closely with the kitchen and bar staff to ensure seamless coordination of service
- Upselling and Revenue Generation
- Promote special offers promotions and upsell additional menu items to enhance the guest experience and contribute to revenue goals
- Provide information on the resorts loyalty program and encourage guest participation
- Team Collaboration
- Collaborate with kitchen and bar staff to ensure smooth service flow
- Communicate effectively with colleagues to relay guest preferences or special requests
- Work as a cohesive team to maintain a positive and efficient working environment
- Compliance and Safety
- Adhere to all health and safety guidelines including food safety and hygiene standards
- Ensure compliance with resort policies and procedures related to service and guest interactions
Remote Work
No