Sales and Events Coordinator

Planning & Organizing:

- Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.
- Ensures adequate stocks of office supplies and initiates requisitions for approval.
- Ensures smooth inter-departmental communication channel to get messages/ information clearly received or disseminated
- Attends daily line-ups and communicate daily challenges with the rest of the team.
- Prepares the Group Materialization/Cancellation Report on a monthly basis.

Operations:

- Ensures that all phone calls within the department are attended and positively engages clients requirements.
- Maintains pleasant attitude throughout every customer contact
- Works side by side with Sales & Marketing, Reservations and Revenue and Front Office to make sure that group bookings and requests are met.
- Assist in preparation of Corporate Agreements and group contracts.
- Assist in update and uploading production and contracts in ASA.
- Ensures that Sales & Marketing Department is updated with client enquiries and requests.