Product Development Digital and Managed Services

Responsibilities:
• Liaises with Product Owners to create product/ service solutions that entirely fulfill customer needs/ requirements.
• Defines and continuously review key performance indicators for subordinates to ensure their alignment with Etisalat goals and objectives.
• Manages all aspects of vendor relations effectively in order to ensure that contract finalization, compliance and timely completion and payment are handled smoothly and according to the prescribed procedures and guidelines
• Manages the technical feasibility with respect to customer requirements, cost efficiency as well as corporate standards, procedures and guidelines
• Translates customer requirements into technical requirements and defines end-to-end technical design & functionality
• Oversees planning, prioritization and assignment of objectives and tasks to the entire section/sub-section. Reviews allocation/ utilization of resources.
• Has proven knowledge and experience in building end-to-end Digital & Managed Services from concept all the way to successful launch.
• Telecom Operator and Service Provider experience is an advantage.
• Responsible for managing and ensuring the realization of marketing initiatives into products to achieve annual revenue targets.
• Ability to manage/monitor and track delivery of multiple initiative/projects and ensure that project teams are working effectively to achieve targets.
• Oversees Product Launch activities and plans in order to ensure continuous improvements and success of product launches.
• Reports to and maintains ongoing dialogue with management and informs periodically and ad-hoc about performance and achievement of targets.
• Coordinates technical realization with IT and Engineering section to realize high-quality technical solutions and products within time frame and budget.
• Ability to lead subordinates to achieve set targets.
• Develop subordinates capabilities to ensure better execution of job tasks
• Ability to work under pressure and in a proactive manner.
• Manages and oversees the technical implementation plans until technical product launch, identifies and classifies potential barriers to the implementation and defines alternative solutions or changes if necessary
• Ability to build and maintain long-term, collaborative relationship with key stakeholders that relate to product life cycle development; Product
• Owners, Engineering, IT and Vendors to achieve Etisalat’s goals.
• Maintains knowledge of current and emerging trends in the industry, including all relevant areas of telecommunication and information systems that might be incorporated as new technologies into future systems.