Field Service Supervisor

Responsibilities:

• Minor Project management of service projects and small works including high level of management of customer and ensuring project milestones are achieved.
• Technical consulting, design and implementation of Honeywell Systems leveraging off your Honeywell and Industry product knowledge to the service business and customers (existing and new). This includes pre-sales support to the account team and technical lead on implementation projects
• Lead the team to deliver contractual outcomes
• Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements
• Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible
• Implement development plans for all team personnel including appropriate and timely performance management personnel.
• Ensuring customer satisfaction through direct liaison with client representatives, customers and service recipients, Customer surveys and NPS targets.