School Receptionist

Responsibilities:

A- Provide an accurate and full range of information within the category requested (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure, etc
B- Respond to telephone calls and inquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provider for the school.
C- Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
D- Maintain open lines of communication to new & prospective parents ensuring that their concerns and feedback are handled effectively and efficiently; liaising with other school personnel as required.
E- Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
F- Attend staff meetings and serve on committees as required.