Housekeeping

Responsibilities:
• To ensure that all colleagues report for duty punctually wearing the correct uniform and name tag at all times
• To check the linen room, pantries, florist and stores to ensure smooth flow of Guest supplies, uniforms and linen.
• Full understanding of KPI and Balance Score Card.
• To study and evaluate the operation of the Housekeeping Department, and suggest improvements to the Executive Housekeeper.
• To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and department
• To assign duties and responsibilities to subordinates and assist the housekeeping colleagues in their duties.
• To develop high performers and assist in their career progression
• To ensure damages of hotel property is minimized by colleagues (follow standard operating procedures while cleaning)
• To streamline the operation activities in conjunction with the department KPI
• To interact with individuals outside the hotel, such as supplies, contractors, and competitors.
• To maintain records of all ‘rota’ cleaning work , window cleaning, carpet shampoo, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general suite cleaning.
• To be responsible for the supervision and coordination of all the services offered by the Housekeeping department and to ensure they are carried out as per the department standard