ADIB Group

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole: Customer Support Specialist - Branches Location: Abu DhabiRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings. Key Accountabilitie

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole : Customer Care specialistLocation : Abu Dhabi Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Teller - FloaterLocation: AbuDhabi Role Purpose:Delivering quality teller service to customers via accurate and efficient processing while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleProcessing of all teller counte

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Customer Service Officer Location: Abu DhabiRole Purpose:Deliver excellent customer service in accordance with agreed standards.Key Accountabilities of the role:Responsible to close customer complaints and ensure that customer is satisfied with the service

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Client Service AnalystLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and en

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: Customer Service RepresentativeLocation: ADIB HQ Abu Dhabi Role Purpose:To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional

DescriptionRole: ReceptionistLocation: Al Ain UAERole purpose:Interact with customers/clients to provide and process information in response to inquiries concerns and requests about products and services.Attend to visitors and assist with their purpose of visit.This position is for UA

DescriptionRole: ReceptionistLocation: Al Ain UAERole purpose:Interact with customers/clients to provide and process information in response to inquiries concerns and requests about products and services.Attend to visitors and assist with their purpose of visit.This position is for UA

DescriptionRole: ReceptionistLocation: Al Ain UAERole purpose:Interact with customers/clients to provide and process information in response to inquiries concerns and requests about products and services.Attend to visitors and assist with their purpose of visit.This position is for UA

DescriptionRole: ReceptionistLocation: Al Ain UAERole purpose:Interact with customers/clients to provide and process information in response to inquiries concerns and requests about products and services.Attend to visitors and assist with their purpose of visit.This position is for UA

DescriptionRole :Payment ProcessorLocation : Abu Dhabi KEY METRICS:Invoice Payment Error Rate: <1% of invoice volumesExpenses Booking Error Rate: <1% of invoice volumesInvoice Processing TAT: < 5 working daysQuery Response TAT: < 5 working daysKey Accountabilities of the role 1-Paymen

DescriptionRole :Payment ProcessorLocation : Abu Dhabi KEY METRICS:Invoice Payment Error Rate: <1% of invoice volumesExpenses Booking Error Rate: <1% of invoice volumesInvoice Processing TAT: < 5 working daysQuery Response TAT: < 5 working daysKey Accountabilities of the role 1-Paymen

DescriptionRole :Payment ProcessorLocation : Abu Dhabi KEY METRICS:Invoice Payment Error Rate: <1% of invoice volumesExpenses Booking Error Rate: <1% of invoice volumesInvoice Processing TAT: < 5 working daysQuery Response TAT: < 5 working daysKey Accountabilities of the role 1-Paymen

DescriptionRole :Payment ProcessorLocation : Abu Dhabi KEY METRICS:Invoice Payment Error Rate: <1% of invoice volumesExpenses Booking Error Rate: <1% of invoice volumesInvoice Processing TAT: < 5 working daysQuery Response TAT: < 5 working daysKey Accountabilities of the role 1-Paymen

DescriptionRole : Customer Relationship Officer BufferLocation : AUH Central Region Role Purpose: Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous

DescriptionRole : Customer Relationship Officer BufferLocation : AUH Central Region Role Purpose: Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous

DescriptionRole : Customer Relationship Officer BufferLocation : AUH Central Region Role Purpose: Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous

DescriptionRole : Customer Relationship Officer BufferLocation : AUH Central Region Role Purpose: Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB maintenance of operational controls and continuous

DescriptionRole: Wealth Adoption SpecialistLocation: Abu DhabiRole Purpose:Member of the Wealth Management Platforms and Capabilities team responsible for increasing customer awareness activation and adoption of Wealth products and digital platforms. The role provides customer support

DescriptionRole: Wealth Adoption SpecialistLocation: Abu DhabiRole Purpose:Member of the Wealth Management Platforms and Capabilities team responsible for increasing customer awareness activation and adoption of Wealth products and digital platforms. The role provides customer support

DescriptionRole: Wealth Adoption SpecialistLocation: Abu DhabiRole Purpose:Member of the Wealth Management Platforms and Capabilities team responsible for increasing customer awareness activation and adoption of Wealth products and digital platforms. The role provides customer support

DescriptionRole: Wealth Adoption SpecialistLocation: Abu DhabiRole Purpose:Member of the Wealth Management Platforms and Capabilities team responsible for increasing customer awareness activation and adoption of Wealth products and digital platforms. The role provides customer support

DescriptionRole: Associate Analyst - Fraud Risk ManagementLocation: Sharjah UAEThis position is for fresh graduates UAE Nationals only.Role purpose:Support Fraud Risk Management in improving fraud detection prevention sampling verification monitoring and control effectiveness through

DescriptionRole: Associate Analyst - Fraud Risk ManagementLocation: Sharjah UAEThis position is for fresh graduates UAE Nationals only.Role purpose:Support Fraud Risk Management in improving fraud detection prevention sampling verification monitoring and control effectiveness through