Key Account Manager

Responsibilities:
• Maintain an up to date account and contact database and special client needs in order to understand better the requirements of the clients
• Closely monitor accounts revenue and business production of own corporate portfolio to maximize up selling opportunities, to review direct competition and to conduct regular research
• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ for a comprehensive client servicing, achieving targets and maximum productivity in your portfolio of accounts
• Generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)
• Attend major events as requested in order to promote Rotana Ensure that the response to any business request is actioned within 24 hours in order to avoid customer complains
• Provide feedback on changing marketing conditions, including trends in the competition in order to understand better market trends and change possible selling strategies